Innovation was founded in 1972 by Harry Boyer to provide research & development (R&D), engineering, technical services, and original equipment manufacturing (OEM) for such distinguished clients as IBM, GE, Universal, Carrier, the US Army, and the US Navy. Two decades later, we were engaged by one of the industry’s largest pharmaceutical firms to enhance the productivity of their mail order, prescription-filling business. Upon completion of that project, Innovation had dramatically improved the productivity of the process, and provided technical design with a “proof of concept” for what was then the world’s largest mail-order pharmacy.
With all that we learned from the engagement, we recognized the opportunity to address a greatly under-served market and refocused our efforts on the development of pharmacy automation solutions for the retail pharmacy industry. We introduced the PharmASSIST® line of hardware and software products to the market in 1997, and have since expanded our PharmASSIST suite with various high-volume technologies to address the myriad challenges of retail, hospital/health systems, federal health care, and mail-order pharmacies.
Our PharmASSIST High Volume Solutions now lead the way as the industry has steadily shifted to more centralized prescription fulfillment. Our systems and Pharmacy Intelligence services incorporate various elements of artificial intelligence, machine learning, sophisticated process simulation, data analysis, and Lean Six Sigma process analysis. These next-generation elements help our customers achieve their pharmacy operations and business goals, whether it’s to increase patient safety, optimize production, reduce processing costs, or free up their pharmacists and staffs to deliver valuable patient services.