Customer Service

Help Desk Specialist

The help desk specialist provides technical consultation, problem resolution, and support in customer’s network and PMSS systems, using available documentation and acquired knowledge and computer analysis techniques and procedures. Using self developed and provided tools, experience, and judgement, analyzes and determines...
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Field Services Engineer

The field services engineer serves as project manager and liaison between company and customer, while providing installation and training for new customers and Innovation employees in advanced and/or complex environments where robotic automation exists; analyzing and resolving all events and...
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Field Services Systems Manager

The field services systems manager serves as site-wide systems manager, and provides dedicated support to customers participating in Innovation’s Premium Service Plan. Serves as first, and immediate point of contact for the customer, and provides prompt resolution or escalation of...
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To inquire about other potential employment opportunities, or to simply contact our Human Resources department, feel free to email