The senior systems administrator maintains and ensures security, availability, performance of computers, servers and networks in a multi-site Windows environment.
- Maintains and ensures security, availability and performance of computers, servers and networks in a multi-site Windows Server LAN/WAN/WLAN environment.
- Effectively troubleshoots problems reported by users and follows up to ensure problems are resolved satisfactorily.
- Clearly documents all I.S. procedures and follows best practice change management for configuration changes to I.S. systems
- Manages and monitors backup systems. Regularly tests and verifies restore capabilities.
- Assists with disaster recovery planning and the recovery of vital information.
- Administers cloud VOIP system. Installs/moves/troubleshoots phones and services, performs system programming.
- Administers network servers including MS SQL, Team Foundation Server, Exact MAX ERP, Great Plains/Dynamics, Symantec Backup Exec, WSUS
- Administers cloud-based services such as Microsoft Office 365 (including Sharepoint & Exchange), ZenDesk, Mozy Online Backup).
- Creates batch, VBscript, and Powershell scripts to perform automated tasks.
- Ensures availability of network services (DNS, DHCP, Active Directory, NPS).
- Installs, troubleshoots, and maintains switches, routers, wireless access points and firewalls.
- Interacts with laptops and workstations in a client-server environment. Ensures devices interconnect seamlessly with diverse systems including authentication servers, file servers, email servers, application servers and administrative systems.
- Maintains anti-virus/anti-malware protection and security control.
- Interacts with internet service providers to resolve external connectivity issues.
- Works with vendor support contacts as needed to resolve technical issues.
- Builds, configures, and maintains laptops, PCs, servers and other assets.
- Researches solutions to enhance or replace existing hardware and software.
- Performs other tasks and work with other departments as directed by supervisor.
Knowledge, Skills, and Abilities:
- Possesses a certain degree of creativity and latitude.
- Excellent written and verbal communication skills.
- Relies on experience and judgment to plan and accomplish goals.
- Driven and motivated to learn new technology and practices quickly.
- Demonstrates troubleshooting abilities with ability to prioritize.
- Would rather automate than perform the same action manually many times.
- Is self-directed, and can identify potential problem areas proactively.
- Can adapt quickly to changing requirements and short schedules.
- Excellent research skills.
- Enjoys problem solving and helping others.
The senior systems administrator does not have any supervisory responsibilities but will assist and help develop others.
- Requires a degree with a focus in Information Technology.
- Requires 5 years relevant experience in a Windows Server 2008-2016 Active Directory LAN/WAN environment.
- Requires Network+, Microsoft MCSA/MCSE or similar industry certifications.
- Cisco certifications, (CCNA/CCNP/CCIE) are desirable.
- Security Certifications (Security+ or others) are desirable.
- Adjustments to requirements may be made for those with comparative experience.
- Familiar with standard concepts, practices, and procedures of systems and network administration.
- Can effectively utilize productivity software, presentation software, various hardware and network diagnostic tools.
- Experience in a manufacturing or healthcare environment helpful, but not required.
Mental and Visual Requirements:
- Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer and/or extensive reading.
- Replacement of RAM, CPU components on motherboards, termination of small diameter wiring.
Physical Activities and Requirements:
- Ability to reach, sit, push, pull, lift, use fingers, grasp, communicate bi-directionally, and perform repetitive motions.
- Ability to exert up to 50 pounds of force occasionally, and/or a negligible amount of force frequently, and/or a negligible amount of force constantly to move objects. Must be willing to travel on occasion.
- Exposure to dust and/or dirt in PCs, ceiling panels, and user work areas.
- Work performed in high places, where the possibility of falling exists (e.g., wiring in ceilings, wireless access points, etc.).