The senior systems administrator maintains and ensures security, availability, performance of computers, servers and networks in a multi-site Windows environment.

  • Maintains and ensures security, availability and performance of computers, servers and networks in a multi-site Windows Server LAN/WAN/WLAN environment.
  • Effectively troubleshoots problems reported by users and follows up to ensure problems are resolved satisfactorily.
  • Clearly documents all I.S. procedures and follows best practice change management for configuration changes to I.S. systems
  • Manages and monitors backup systems. Regularly tests and verifies restore capabilities.
  • Assists with disaster recovery planning and the recovery of vital information.
  • Administers cloud VOIP system. Installs/moves/troubleshoots phones and services, performs system programming.
  • Administers network servers including MS SQL, Team Foundation Server, Exact MAX ERP, Great Plains/Dynamics, Symantec Backup Exec, WSUS
  • Administers cloud-based services such as Microsoft Office 365 (including Sharepoint & Exchange), ZenDesk, Mozy Online Backup).
  • Creates batch, VBscript, and Powershell scripts to perform automated tasks.
  • Ensures availability of network services (DNS, DHCP, Active Directory, NPS).
  • Installs, troubleshoots, and maintains switches, routers, wireless access points and firewalls.
  • Interacts with laptops and workstations in a client-server environment. Ensures devices interconnect seamlessly with diverse systems including authentication servers, file servers, email servers, application servers and administrative systems.
  • Maintains anti-virus/anti-malware protection and security control.
  • Interacts with internet service providers to resolve external connectivity issues.
  • Works with vendor support contacts as needed to resolve technical issues.
  • Builds, configures, and maintains laptops, PCs, servers and other assets.
  • Researches solutions to enhance or replace existing hardware and software.
  • Performs other tasks and work with other departments as directed by supervisor.

Knowledge, Skills, and Abilities:

  • Possesses a certain degree of creativity and latitude.
  • Excellent written and verbal communication skills.
  • Relies on experience and judgment to plan and accomplish goals.
  • Driven and motivated to learn new technology and practices quickly.
  • Demonstrates troubleshooting abilities with ability to prioritize.
  • Would rather automate than perform the same action manually many times.
  • Is self-directed, and can identify potential problem areas proactively.
  • Can adapt quickly to changing requirements and short schedules.
  • Excellent research skills.
  • Enjoys problem solving and  helping others.

Supervisory Responsibilities:

The senior systems administrator does not have any supervisory responsibilities but will assist and help develop others.

Qualification Standards:

  • Requires a degree with a focus in Information Technology.
  • Requires 5 years relevant experience in a Windows Server 2008-2016 Active Directory LAN/WAN environment.
  • Requires Network+, Microsoft MCSA/MCSE or similar industry certifications.
  • Cisco certifications, (CCNA/CCNP/CCIE) are desirable.
  • Security Certifications (Security+ or others) are desirable.
  • Adjustments to requirements may be made for those with comparative experience.


  • Familiar with standard concepts, practices, and procedures of systems and network administration.
  • Can effectively utilize productivity software, presentation software, various hardware and network diagnostic tools.
  • Experience in a manufacturing or healthcare environment helpful, but not required.

Mental and Visual Requirements:

  • Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer and/or extensive reading.
  • Replacement of RAM, CPU components on motherboards, termination of small diameter wiring.

Physical Activities and Requirements:

  • Ability to reach, sit, push, pull, lift, use fingers, grasp, communicate bi-directionally, and perform repetitive motions.
  • Ability to exert up to 50 pounds of force occasionally, and/or a negligible amount of force frequently, and/or a negligible amount of force constantly to move objects. Must be willing to travel on occasion.

Environmental Conditions:

  • Exposure to dust and/or dirt in PCs, ceiling panels, and user work areas.
  • Work performed in high places, where the possibility of falling exists (e.g., wiring in ceilings, wireless access points, etc.).

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